Tenant Fees 

Please note that Howard Morley and Sons’ administrative fees are not included in the quoted asking rent for a property.

The administration fee is £250 including VAT per tenant. There are no additional tenant fees or costs charged by Howard Morley and Sons.

Once a landlord has accepted an offer on a property you will be asked to pay £500 (including VAT) being a contribution towards costs in connection with your proposed tenancy (subject to contract). Acceptance of this contribution does not bind the landlord. In the event of the tenancy not proceeding through no fault of your own, the contribution with be refunded in full. However should you decide not to proceed, you will be liable for reasonable costs incurred up to the time Howard Morley and Sons are notified in writing of your decision. Such costs will not exceed £500 with any balance being returned to you.

As a tenant you are responsible for the Council Tax, the consumption of gas, electricity, water (and oil where applicable). You are also responsible for any telephone or internet charges, as well as garden maintenance, unless this is the specific responsibility of the landlord under the terms of the tenancy agreement.

Private drainage systems should be left empty at the commencement of a tenancy (this is the responsibility of the landlord). Once a tenancy has started, the responsibility and cost of emptying the private drainage system transfers to the tenant; the system will need emptying from time to time depending on usage. Private drainage systems should be left empty at the end of a tenancy, the cost of which falls to the tenant.

If a property has oil heating, the tank should be left full at the commencement of a tenancy (this is the responsibility of the landlord). As a tenant you will be required to fill the oil tank from time to time during the tenancy (at your own cost), depending on usage. The oil tank should be left full at the end of the tenancy, the cost of which falls to the tenant.

All tenants must pay a deposit of 6 weeks’ rent prior to the commencement of the tenancy. This is held by Howard Morley and Sons, and registered with the TDS (with the exception of a company let). This is to cover any dilapidation’s, outstanding rent, or costs at the termination of the tenancy.

Television licences are the responsibility of the tenant.

Landlord Fees

Fees to Landlords are charged on an individual basis depending on the level of service required. A full breakdown is available on request. If you would like further details then please do not hesitate to contact us.

Complaints Procedure

Howard Morley & Sons Ltd operates a complaints handling procedure. In the event of you being dissatisfied with the service you received from this firm, you should submit in writing the details of your complaint to Tim Morley, a Director of the firm.  Your complaint will be acknowledged and you will receive a full response within 28 days.

If you are not happy with the response to your complaint, you may refer the matter to the Ombudsman Service: Property, The Brew House, Wilderspool Park, Greenall’s Avenue, Warrington WA4 6HL

Howard Morley & Sons are members of this service.