Can You Change Letting Agent Mid Tenancy in Surrey?
Can You Change Letting Agent Mid Tenancy in Surrey?
What happens if you’re renting out your Surrey property but your letting agents aren’t delivering the level of service you signed up for?
We’re a specialist lettings agency built on trust and relationships. You can depend on us to take care of your most valuable asset, while maximising its potential in both the short and long term. It’s all we do, and we do it well.
Howard Morley & Sons have a legacy and a reputation for continuity, integrity, and exceptional service. Independent and owner-run, generations have depended on us for our knowledge, advice and guidance.
Your interests are paramount, so our experienced team work closely together to find you the very best tenant, not just the first. We’ll be open and transparent about our thinking, so you can have confidence in our recommendations. And while we’re polite and principled, we know that ours is a people business as much as a property business, so our warmth and good humour make working with us a pleasure.
Get a rental valuation
Find out how much your rental property is worth in the current market from a team who know everything there is to know about lettings.
Having heroically served as a Typhoon pilot in WWII, Howard embarked on a new mission in 1960. With determination, grit and a keen business acumen, he opened the doors to Howard Morley with the support of his sons, and later his granddaughter, to provide lettings services to landlords in Guildford.
Howard’s guiding principles of integrity, continuity, responsibility, authenticity, proactivity, and excellence were woven into the fabric of Howard Morley & Sons and still represent who we are today. His legacy survives through the everyday actions and decisions that define our company’s character.
As we carry forward his vision, we remain committed to upholding the principles he instilled, ensuring that the spirit of Howard Morley & Sons continues to thrive for generations to come.

These are Howard Morley & Sons values. They have been instilled in the business since we opened our doors more than 60 years ago. We believe this is what sets us apart and ensure we have meaningful, long-lasting relationships.
Integrity
Truthful, principled, with character;
we always try to do the right thing
Continuity
Consistency, longevity, loyalty;
we’re in this for the long haul
Responsibility
Commitment, conscientiousness, reliability;
we hold ourselves personally accountable
Authenticity
Genuine, legitimate, with candour;
we never pretend to be something we’re not
Pro-activity
Energetic, prepared, inventive;
we think ahead and take appropriate action
Excellence
Quality, over-delivery, class;
we hold ourselves to the highest standards
Being a lettings professional is a science and an art. On the one hand, we have the skills to market rental properties, attract the best tenants and negotiate on behalf of our clients. On the other hand, we’re meticulous at keeping up-to-date with changing legislation and the complexities that come with letting a property. We all work as a team too. So you’ll always benefit from our combined knowledge and expertise.
Nick Charnock
Managing Director
Following an early career in the Royal Engineers, where he attained the rank of Major, and armed with an MBA from Henley Business School, Nick has since navigated the business world for over two decades. With an entrepreneurial spirit, Nick has held senior positions on the board of renowned tech and property giants, spanning multinational corporations and SMEs. Determined and focused, Nick now channels his energy into nurturing client relationships and achieving exceptional results on behalf of the landlords he supports. Nick finds solace in family life, sharing the journey with his wife, Emma, and their two teenage daughters. To Nick, Howard Morley & Sons isn’t just a business, it’s a legacy he wishes to uphold with his family at his side.
Liz Gamlen
Lettings Director
Amiable, driven, and fiercely loyal, Liz has been in Lettings for nearly 15 years, exclusively with top independent agents. She provides bespoke services for landlords, excelling in marketing, tenant selection, and lettings compliance and legislation. Liz values long-term relationships, creative solutions, and the daily variety of her work. She thrives amidst the ever-changing landscape of Lettings, in which every day presents a new canvas of challenges and opportunities. Growing up in West Surrey, she adores exploring the Guildford area with walks, followed by a pub lunch, with The Crown in Chiddingfold as her top pick!
Emma Charnock
Director
With a background in corporate events, Emma works as a freelance broadcast manager at major sporting events such as Wimbledon and has worked at multiple Olympic Games running the interviews at different sporting disciplines. In between her events schedule, she plays a vital role in keeping the Howard Morley & Sons office running smoothly. Emma has an energy and warmth that puts everyone at ease while helping to maintain office efficiency. With an inherent zest for life, Emma enjoys time with her daughters and their newest addition to the family – an energetic golden retriever – and together, they enjoy beautiful walks on Puttenham Common and Blackheath.
Ashley Grey
Property Manager
With extensive experience in managing property portfolios, Ashley takes pride in building strong relationships and has learned the value of being reliable, approachable, and solution-driven. Outside of work, he’s a devoted family man, and that perspective carries over into his job; he understands the importance of a safe, well-kept home and treats every property with the same care and attention he would want for his own family. Ashley’s role is ensuring properties are well-maintained and any issues are handled quickly, efficiently and with minimal disruption. In his leisure time, Ashley enjoys playing football with his son and going on country walks.
Karina Searle
Lettings Negotiator
With a background in human services, Karina brings a people-focused approach to her role as a Lettings Negotiator. She combines strong communication skills with a talent for understanding people’s needs, ensuring smooth and positive experiences throughout the lettings process. Known for her professionalism, Karina is committed to delivering excellent service at every stage. Outside of work, she enjoys long walks in nature and exploring new places.
Join us
Everyone in our team works together to ensure we’re providing the best experience for our landlords and tenants. We hold ourselves to the highest standards, but like to have fun in between. If you’re interested in joining the team, we’d love to hear from you.
Chloe Bray
Senior Property Manager
Chloe began her career in Lettings 14 years ago specialising in Property Management, most recently managing a Prime Portfolio for a large well-respected agency in Guildford. She has always worked in and around the Surrey Hills and prides herself on her clear communication, calm approach and attention to detail. Outside of work Chloe really enjoys making the most of the countryside with her young family and two energetic spaniels.
Join us
Everyone in our team works together to ensure we’re providing the best experience for our landlords and tenants. We hold ourselves to the highest standards, but like to have fun in between. If you’re interested in joining the team, we’d love to hear from you.
An excellent experience with Liz at Howard Morley & Sons. She was extremely professional and responsive and very helpful in assisting me with securing a rental property. Would definitely use this company again for any future rental needs.
Fantastic experience using Howard Morley & Sons. Professional, friendly, knowledgeable and great communication. I currently live outside of the country and was looking for a property to rent on my return. Liz was able to organise an online viewing for me, while answering any questions I had. After that there was constant communication ensuring I was able to secure the property I wanted and sort all the fine details, which can be tricky when you're in another country. I'll be recommending to any that are in the area to use their expertise.
Great at understanding what we were looking for and helped us find a fantastic place to live very quickly. Professional and knowledgeable they were very different to a lot of other real estate agents we spoke with.
Services provided by Liz are exceptional. She followed up the whole rental process closely and addressed my questions quickly. She and her team are very responsible and helpful all the time. Appreciate it.
The team at Howard Morley & Sons were top notch. We were relocating from the US and Liz helped with the process at every step of the way. Very informative, helpful, and responsive. Highly recommend this team. Thank you Liz!
We had a great experience when using Howard Morley & Sons. They were very flexible, accommodating, and made the process a lot easier for us. Would 100% recommend.
My experience has been great. Viewings and meetings happened online and smoothly as I was looking to rent from abroad. Liz was very helpful as she was available to answer any of my questions about the property. I’m so happy with my new apartment!
We have rented an apartment in Cranleigh and are collecting the keys on Wednesday. A quick review to praise Liz Gamlen for her efficiency. Everything is done by the book but she is helpful, responsive and not over officious. Wouldn’t hesitate to recommend this estate agent for renting.
Thank you Howard Morley and Sons for making property renting easy for us. Liz provided very excellent service. Thanks Liz. I recommend them to you whenever you need to sort out rent. Well done.
Liz at Howard Morley and Sons was extremely helpful and professional is helping move my family into our new home. I could not rate highly enough.
We rented a flat in 276 High Street above their offices. The support and genuine friendliness was exceptional. So if you are looking to rent in or around Guildford you can count on great service from Howard Morley.
Liz, Nick and Karina were fantastic—friendly, knowledgeable, and incredibly helpful. They showed us a great selection of beautiful rental homes and clearly put a lot of thought and effort into matching us with the right options. Their deep knowledge of the area and high-quality listings made the whole experience smooth and enjoyable. Highly recommended!
This is without a doubt the best lettings experience I’ve ever had and I’ve been renting for 10 years, Hannah in particular was extremely proactive, responsive and helpful, the whole process was simple and definitely the easiest. I would highly recommend Howard Morley & Sons, Thank you.
We’ve been really impressed with Howard Morley & Sons, especially our agent, Karina. We're relocating from London to Guildford, and Karina made the entire rental process smooth and stress-free. She took the time to truly understand our family’s needs and carefully selected properties that matched what we were looking for. What stood out most was her communication—she was always available to meet, call, and guide us through each step. Her thoughtful approach and professionalism made all the difference. We would highly recommend Karina and the team at Howard Morley & Sons!
Thank you Hannah for helping us find our lovely new home. Thank you for your professionalism and friendliness. It was an absolute pleasure dealing with you during this process.
I met with several agents while making my move and Liz and Karina from HM&S were great. They were friendly, professional, knowledgeable and extremely helpful - nothing ever felt like too much trouble. I wouldn't hesitate to recommend HM&S.
We would like to thank Howard Morley and sons and particularly Liz Gamlen the Lettings Director for her professionalism, hard work and commitment which has produced the result we wanted.
Superb Team. I've been letting my property with Howard Morley for over 10 years. They have always found excellent tenants who have looked after the property at a good price. Liz was very transparent throughout the recent letting process guiding me through the various offers to help me determine which was most suitable in my circumstances. Would highly recommend.
The Morley team provide an impressive service. They were extremely efficient in sourcing suitable tenants, finalising a tenancy agreement and helping arrange pre-letting tasks (gas and electrical certifications, professional cleaning) necessary to ensure the letting could commence exactly upon the date agreed. I would recommend!
I've rented out my property through Howard Morley for the last 10 years. A very professional team who have always provided good advice and worked hard to find suitable tenants. Highly recommended.
Very happy with the way HM dealt with our letting of 2 flats in Guildford. All went smoothly and we have 2 happy tenants.
Howard Morley have now let our property for almost 15 years. They have proved excellent at finding good long term tenants. The most recent long term letting commenced just one week after the previous tenant moved out. The changeover was handled professionally and efficiently. We are very happy with their services.
We feel so grateful for finding Howard Morley & Sons to entrust them in letting and management of our property in Guildford. After years of constant challenges and disappointments from the previous agents, this team has so far proven to excel in top professionalism, consideration and care of our property and proactive communication between ourselves and our tenants. They should be a model for other agents in our area and we would definitely recommend their services to everyone.
Liz and the team from HM&S have been very thorough, professional and helpful. We’re new into renting our family home through them, so early days, but from initial contact, through to finding a tenant and prepping the property they have made a potentially stressful process smoother! I would recommend.
We had a lot of building work done on our property and a few difficulties along the way. Morleys and in particular Liz Gamlen were there to help and advise. We would recommend her without hesitation.
Howard Morley have recently taken over the management of two properties for us and the transfer from the previous agent was not without its challenges. Liz Gamlen dealt with all of these challenges very professionally and quickly providing guidance as we managed the various obsticles. She is a very good and personable communicator and has made us very happy with our decision to move the management of these properties to Howard Morley and we will be referring other contacts to follow our example.
Liz Gamlen at Howard Morley is a star with a quite outstanding approach to client service. I have plenty of experience of the big operators and I would never go back. Can't recommend too highly
Excellent team at Howard Morley. Always helpful and prompt to respond.
Great team at Howard Morley & Sons....very attentive and helpful with any tenant issues. Highly recommended.
Nick and the team at Howard Morley & Sons have been thoroughly professional, supportive and pro-active with my house move. I highly recommend them as being a reliable and efficient. 10/10 thank you for everything.
Nick at Howard Morley has been excellent and totally professional dealing with my rental on many levels. Very efficient. I can highly recommend!
Had an amazing experience with Howard Morley & Sons. Was able to have a viewing on a Saturday which is amazing when you can't get off work. They are very quick to respond to emails and always helpful on a call. Highly recommend.
I rented a house through Howard Morley & Sons. They have been great agents, easily contactable and sort any issues quickly and efficiently. They negotiated the end of tenancy deposit return professionally and competently. I have dealt with a number of estate agents in recent years, Howard Morley have been the best.
Great service and attention to detail, as a tenant in a property managed by them I should know! Highly recommended.
A very professional organisation. First class communication throughout full term of our tenancy.
I had a very good experience with Howard Morley, who were very attentive and reactive to my needs to find a family home to rent for 3 years in quite a small search area. Nothing was too much trouble and the house was presented perfectly when we moved in.
We’ve rented a couple of properties over the years through Howard Morley & Sons so I like to think we got to know the team quite well. They respond quickly to emails and are easy to contact via telephone. They seem to have a good relationship with landlords and tenants alike.
Howard Morley and Sons excelled in their promptness, knowledge of the market, mindset, kindness and good energy when renting my house out. The property management department really made me feel that they truly cared when dealing with my property.
As a long-term landlord with Howard Morley & Sons, I am continually impressed with the speed at which they deal with any property issues and arrange for tradesmen to fix any problems for our tenants. The team have great communication with us and our tenants too.
Howard Morley has been my letting agent for the past 23 years. I would highly recommend this company for their polite, efficient and caring approach. They have found very good tenants.
We have used H Morley & Sons for many years to let our furnished apartment in the centre of Guildford. Every year they have always found us new tenants quickly and it has always been a pleasure to work with any of the team members.
Get a rental valuation
Find out how much your rental property is worth in the current market from a team who know everything there is to know about lettings.
We’re not a large, corporate agent, with a conveyor belt of properties. We care about each and every property and the people that live in them.
Experience
Our team is comprised of senior property professionals who really know their stuff – there’s not much they haven’t seen or handled before
Hands-on ownership
The owners of the business works in the business, so they’re motivated to ensure exceptional service every day, and can stay on top of the small stuff as well as the big decisions
Longevity
Over 60 years of business is built on loyalty and long-standing relationships – which in turn are the result of doing a consistently excellent job
Independence
We’re not part of a chain and not controlled by a remote board, so we’re free to make decisions that are in the best interests of our clients and our business, right here, right now
Recommendation
Don’t just take our word for it – 60% of our business comes from referrals, because our clients have no hesitation in recommending us to family, friends and colleagues
Being at the heart of our community is important to the team at Howard Morley & Sons. We make it our business to know each of our areas inside and out. Our work goes beyond delivering exceptional service; it also involves actively engaging with local initiatives that make a positive impact.
We are proud supporters of Shooting Star, who provide crucial support to families facing unimaginable challenges. Their children’s hospice in Guildford offers care from diagnosis and includes practical support, therapies, respite, family groups and events. Our support of their recent Ember Big Band event, raised over £11,000, which the organisers said our “generous contribution truly made a difference to the lives of our supported children and families.”
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